It was then reported that Yahoo had disabled the email forwarding feature for Yahoo Mail users in what was perceived as an attempt to make it harder for users to jump ship.
Yahoo Mail's forwarding feature is working once again, according to Yahoo.
In a new blog post published today by Yahoo on the company's Tumblr platform, Michael Albers, VP of Product Management for Yahoo Mail says: "Last week, we temporarily disabled the ability to add new automatic forwarding in Yahoo Mail". It caused difficulty for users looking to migrate away from Yahoo after a massive data breach into its email service was revealed in September. "We apologize for the interruption". Those aren't the kinds of things that make users want to stick around, though without an automatic forwarding feature to rely on, many wondered if Yahoo was essentially holding users hostage, especially as it negotiates a sale to Verizon. It does not help that Yahoo said that it is developing the feature as the reason for the temporary shutdown, when it is a basic one that has been around for years and probably requires no further development.
News of the outage, first reported by The Associated Press, came following Yahoo's announcement that millions accounts had been compromised by hackers and allegations of collusion with US intelligence.
Though it offers mail forwarding, Yahoo recommends folks connect their Yahoo inbox to whichever email client or provider they prefer directly. The program is aimed at enhancing the features of Yahoo Mail including offering multiple account support and search function. "The feature was temporarily disabled as part of this process", Abers wrote.