Samsung's Automatic Top Loading Washing Machine with ACTIVWash+ (second from left) on display with other Samsung home products. However, there are a few too many people out there who are adamant to keep using their Note 7 devices and not hand them over to Samsung. According to the company's website, Samsung has lowered its operating profit forecast from 7.7-7.9 trillion Korean won to 5.1-5.3 trillion Korean won, translating into a hit of a whopping 2.6 trillion Korean won or US $2.3 billion.
The washing machine recall is another setback for Samsung. This detachment from the chassis could happen when the high-speed spin cycle is used, with Samsung receiving 733 reports of washing machines with excessive vibrations, or the top detaching.
Now, the U.S. Consumer Product Safety Commission (CPSC) has announced a recall affecting 2.8 million Samsung Electronics Co. washing machines, as more than 700 reports of excessive vibration on the machines or the top detaching and nine reports of injuries including a broken jaw were reported, said the agency on Friday.
Is my washer included in the recall?
The affected washers are manufactured between March 2011 and current production dates. They were sold at Best Buy, The Home Depot, Lowes, Sears and other stores for prices between $450 and $1,500.
Use this list of Model numbers(by CPSC) to find out if your washer is on the recall list.
Samsung faced a class-action lawsuit that claimed some of the washers were "exploding", leading to potential injury or property damage. Front-load machines are not included. The first option is to get the machine repaired at home by an authorised engineer. The top can separate from the washer. Those who choose this option will receive a one-year extension of the manufacturer warranty.
Samsung said in a 4 November statement that it will offer consumers a free in-home fix of the machine, or a rebate that can be used when consumers buy a new machine. The kit will come with a new control panel guide, a couple of warning labels and clear instructions to use the machine, as well as a user manual supplement, the statement posted on the website reads.