Some 3.5 million passengers and 40,000 drivers use the app in London. Despite providing a similar service to buses and taxis, ride-hailing drivers are not included.
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The Guardian Series spoke to one Uber driver working in east London this week, who said he had initially been surprised by TfL's decision, but was also concerned about sexual assaults on service users. Transport Commissioner Mike Brown is hence set to meet with Mr. Khosrowshahi on Tuesday at a specific request of London mayor Sadiq Khan.
"There can be no place in our society for firms that fail to deal with serious criminal events, potentially leaving women customers at risk; nor for companies that do not have public safety to the fore". The appeal comes less than a week after Uber heard it would lose its London license. Uber has been operating on a government pilot program for the past year in Quebec and last week the transportation minister proposed to extend the project, but under revised rules aimed to put Uber in line with traditional taxis.
Khosrowshahi has already apologised to Londoners for Uber's mistakes in a break with the company's usual combative tone.
The good news here for Lyft is that, as long as it gets in, it will likely keep a portion of the London market. Its service initially used Google Maps, struggling due to China's strict firewalling.
London's transport regulator said last Friday it was stripping Uber of its operating licence, which will end on September 30, citing problems with the company's approach to reporting serious criminal offenses and background checks. "Absolutely", Mark MacGann, Uber's then-head of European policy, told The New York Times in response to the Frankfurt ban.
"Yes, there are safety concerns and issues for Uber to address".
Under its previous boss, Travis Kalanick, Uber responded to clashes with regulators by lobbying politicians to overrule them, often calling upon its customers to join in. But the number one complaint among Uber drivers is the pay, according to undisclosed data seen by The Information.
The regulator also said it was not satisfied with Uber's explanation for its use of its "Greyball" software in London - software which the company apparently developed to try to block regulatory bodies from gaining full access to its app and to prevent officials from undertaking regulatory or law enforcement duties. And for many of them, Uber was a way to earn a living, however modest, and come off benefits. More than 800,000 people have signed a petition against the ruling. "We want to work with London to make things right". And the fare was cheaper than a taxi. "Now Uber aspires to be just like the worst".