Brother printers are one of the most reliable and efficient printers in the market. However, sometimes it can suffer from minor glitches and errors. One such error that you may encounter is the Brother Printer Load Paper Error.
This error is quite common and can occur due to various reasons such as incorrect loading of the paper, a problem with paper sensors, and more. This error can be frustrating for users who need to print important documents but are stuck due to this error.
In this article, we’ll take a closer look at what causes the Brother Printer Load Paper Error and how to troubleshoot it effectively. We’ll also provide you with some tips to avoid this error in the future, so you can keep your Brother printer working flawlessly.
Causes of Brother Printer Load Paper Error

One of the most common problems Brother printer users encounter is the load paper error message. This error message appears on the printer’s display panel when the printer is out of paper or has a paper jam.
It may also appear when the paper is not properly loaded into the printer or when the printer has a software issue. Understanding the causes of this error can help you diagnose and fix the problem quickly.
Lack of Paper
The Brother printer load paper error message is usually caused by a lack of paper in the printer. Ensure that the paper tray is loaded with the right type of paper and that there is enough paper to complete the printing job.
One important element users need to consider is the paper’s thickness and quality. Brother Printers use both cardstock and photo paper for some print jobs. So it is crucial to ensure that the printer is compatible with the paper type that one intends to use.
Paper Jam
Paper jams are another leading cause of Brother printer load paper errors. A jammed paper can prevent the printer from loading and printing the document. In most cases, you can easily fix a paper jam by following the printer’s instructions.
However, if the paper jam persists even after removing the jammed paper, you may need to call a Brother printer support team to check the printer’s internal components.
Paper Loading Issues
If the paper is not correctly loaded into the printer, it can cause the load paper error message to appear. Ensure that the paper is loaded according to the printer’s instructions.
For example, if the printer has a rear paper loading tray, you must align the paper correctly before loading it into the tray. In the same vein, ensure that the paper is pushed into the paper tray adequately. If it is not done right, the printer may report a load paper error message.
Software Issues
Software issues can also cause the Brother printer load paper error message. If your printer’s drivers are outdated or damaged, they may interfere with the printer’s ability to load and print documents correctly.
You can try updating the printer’s drivers from the manufacturer’s website to fix the problem. If that does not work, you may need to speak with a Brother support team for further assistance in diagnosing and fixing the problem.
The Brother printer load paper error message can be caused by several factors. It is essential to understand these causes to prevent and fix the problem quickly.
Common causes include a lack of paper, paper jams, paper loading issues, and software issues. By following the printer’s instructions and updating drivers, you can quickly fix and prevent this error message from appearing in the future.
Troubleshooting Brother Printer Load Paper Error

Brother printer users sometimes face the problem of load paper error while working with the printer. This error may occur due to several reasons, including low-quality paper, a paper jam, or issues with the paper tray. Below are some of the best ways to troubleshoot Brother printer load paper errors.
1. Check the Paper Tray
The primary reason for the Brother printer load paper error is the incorrect installation of the paper tray. First, check whether the paper tray is correctly placed into the printer.
Ensure that it is placed on a flat surface, and the guides against the print paper are appropriately fastened. You should also check that the paper is not piled up and fits well within the paper tray. If the printer does not recognize the paper load, the load paper error will show up.
2. Check the Paper Quality
Another reason for the Brother printer load paper error could be due to low-quality paper. If the paper you use is not compatible with the printer, the printer may show the load paper error.
Therefore, ensure that the paper quality you use meets the standard of the printer’s requirement. Check the printer’s manual to know the ideal paper quality for your Brother printer.
In addition to quality, make sure that the paper is not damp or wrinkled. This is because the damp paper or wrinkled paper can slow the feeding of paper into the printer and cause the load paper issue. It is also necessary to ensure that the paper size you are using is compatible with the printer.
3. Check the Paper Path for Obstructions
When a load paper error occurs on your Brother printer, the paper path may have some obstructions or jammed papers. Therefore, you need to check whether there are any stuck or jammed papers in the printer’s internal mechanism.
Firstly, turn off the printer and unplug it from the power source, then remove the access door to the printer paper path that you can pull the paper.
Ensure that you remove any jammed or stuck papers accurately. Moreover, check the corners of the printer, whether any paper pieces are stuck that possible to cause obstruction or load paper issues.
4. Reinstall or Update Printer Driver
If you are still facing the Brother printer error after checking the paper tray, quality, and the paper path, the printer driver could be at fault. It is advisable to reinstall or update the printer driver.
Go to the official Brother Printer website, select your printer model, and download the latest driver version. Once you download, install it on your computer and try printing again.
These are some effective ways to fix the Brother printer load paper error. However, if the error persists, contact a professional or the Brother printer support team for further help.
Brother Printer Load Paper Error: Manual Fix
Brother printers are known for their reliability and quality, but sometimes users may encounter errors. One of the common errors faced by users is the ‘Load Paper’ error.
This error message appears when the printer is unable to detect paper in the tray or the paper is not loaded correctly. In this article, we will provide you with step-by-step instructions on how to solve the Brother Printer Load Paper Error manually.
1. Check the Paper Tray
The first and foremost step is to check the paper tray. Sometimes, the paper tray may be empty, or the paper may not be loaded correctly.
Remove the paper tray and check if there is any paper jammed inside. Also, check if the paper is loaded correctly and aligned with the paper guides. If any paper is jammed, remove it carefully and reload the paper tray. Be sure to align the paper properly with the paper guides.
2. Clean the Feed Rollers
If the paper tray is loaded correctly, then the issue might be with the feed rollers. Over time, the feed rollers can accumulate dust and debris, which can cause paper feeding problems. To clean the feed rollers, turn off the printer and unplug it from the power source.
Open the front cover and locate the feed rollers. Use a soft, lint-free cloth or a clean cotton swab dipped in water to clean the rollers. Be sure to remove all the dust and debris from the rollers. After cleaning, close the front cover and plug the printer back in.
3. Reset the Printer
If the above steps do not resolve the Brother Printer Load Paper Error, then try resetting the printer. Resetting the printer can help to clear any temporary errors or glitches that may be causing the issue. To reset the printer, follow the steps below:
- Turn off the printer and unplug it from the power source.
- Press and hold the ‘Go’ or ‘Start’ button on the printer for 15 seconds.
- Release the button and plug the printer back in.
- Turn on the printer and check if the error message has disappeared.
If the error message still persists, try repeating the above steps a few times.
The Brother Printer Load Paper Error can be frustrating, but it can be solved easily by following the above troubleshooting steps.
It is recommended to follow the steps in the given order for the best results. If the error message still persists after trying all the steps, then it may be a hardware issue, and you should contact Brother Support for further assistance.
We hope this article has been helpful in resolving the Brother Printer Load Paper Error manually.
Brother Printer Load Paper Error: Electronic Fix
If you are having trouble with your Brother printer and getting a “Load Paper Error” message, it can be frustrating. No matter how many times you reload the paper tray, the error message refuses to resolve, and your printer refuses to operate.
But don’t worry; there is no need to throw your printer out of the window. Here are some electronic fixes for the Brother Printer Load Paper Error that you can try.
1. Reset the Printer
Firstly, try resetting your Brother printer by turning it off and on again. For a full reset, you should unplug the printer from the power for a few minutes. Once the printer has been unplugged, wait for 5-10 minutes, then plug it back in and start it again. Hopefully, this should resolve the error message and allow you to print.
2. Check the Paper Size and Type
Another common issue causing the “Load Paper Error” message can be the paper size or type. Ensure that you have the correct paper size loaded appropriately.
Frequently, we load different papers into the printer, causing it to default to its own standard paper size, leading to this error.
Also, make sure that the paper type is compatible with the printer. Some printers have sensors that will only accept certain types of papers, and if it’s not compatible, the printer may not recognize the paper and give you an error message.
3. Clean the Paper Feed Rollers
Over time, paper dust and debris can accumulate on the paper feed rollers, leading to improper grabbing and feeding of the paper. This then leads to the “Load Paper Error” message. To clean the paper feed rollers, turn off the printer and unplug the power cable.
Open the printer cover and look for the rubber roller that pulls the paper into the printer. Use a clean dry cloth to wipe the roller gently, rotating it as you go. Repeat this process for all the rollers in the printer. Once clean, plug the printer back in and turn it on, reload the paper, and try again.
4. Troubleshoot the Printer Sensors
If you have tried all the above methods and the error message persists, the printers’ sensors may be faulty. The sensor parts that detect the paper in the tray or slot may not be working correctly, causing the printer to think there is no paper.
In such cases, you should contact a professional service provider to get the sensor parts fixed. The cost of fixing or replacing the sensor varies from model to model, but this should be the last resort.
Brother printer “Load Paper Error” messages are frustrating, but most of the time, it’s a minor issue that could be resolved without much fuss. Don’t panic, try the above electronic fixes, and hopefully, your Brother printer should start working correctly without much cost or hassle.