Canon printers are designed to efficiently meet your printing needs with high-quality outputs. But when you encounter an error code, things can become frustrating. One of the errors you may experience is the Canon Printer error code 6500.
This error occurs when there is an internal hardware malfunction that’s causing the printer to stop functioning correctly. While this error can be worrying, it’s not uncommon, and there are several ways to troubleshoot and fix it.
However, before you attempt to fix the issue, it’s essential to understand what causes the Canon Printer error code 6500 and what you can do to remedy it. In this article, we’ll explore everything you need to know about this error code, including its causes, its symptoms and how to fix it.
Definition: Canon Printer Error Code 6500

Canon printers are widely used by individuals and businesses for their printing needs due to their high quality and affordable price. However, like any other device, they are not immune to faults and problems. One of the common errors that Canon printer users encounter is the error code 6500.
This error code indicates that there is a hardware problem with the printer that needs to be resolved to continue its normal functioning.
The printer error code 6500 is displayed as an alert message on the printer’s screen. When this error occurs, the printer stops printing, and the user cannot perform any print or scan job until the problem is resolved. It’s essential to understand the cause of this error code to fix it promptly and resume printing.
Causes of Canon Printer Error Code 6500
Several factors can lead to the occurrence of Canon printer error code 6500. Understanding the cause is necessary to fix the problem effectively. Here are some of the reasons why this error code happens:
1. Problem with Cartridge
The most common cause of error code 6500 is a malfunctioning cartridge. The cartridge could be improper or not installed correctly or could be running out of ink. It could also be clogged or damaged. In any case, the printer will stop functioning until the cartridge problem is resolved.
2. Internal Hardware Issues
The printer error code 6500 can also arise due to internal hardware failure, such as a faulty motherboard or a defective scanner. In such a situation, the printer might require professional service to diagnose and fix the issue.
3. Paper Jamming
Another problem that leads to a Canon printer error code 6500 is paper jamming. It occurs when the printer’s paper path is blocked, and the paper cannot move freely. This issue could cause the printer to stop printing and display the error code 6500 on its screen.
4. Overheating
The Canon printer can also experience an error code 6500 if it runs for an extended time without breaks. Overheating is a significant problem in printers, and it can affect their functioning and lead to various other errors. Therefore, it’s crucial to allow the printer to rest in between jobs to prevent overheating.
How to Resolve Canon Printer Error Code 6500
Resolving Canon printer error code 6500 depends on the cause of the problem. Here are some solutions to fix the error code:
1. Check the Cartridge
The first step in resolving the error code 6500 is to check the cartridge. Ensure it’s properly installed, has enough ink, and not clogged or damaged. You can also try replacing it with a new one, preferably from the same manufacturer.
2. Clear Paper Jams
Paper jamming is a common cause of Canon printer error code 6500. Hence, you can try and remove any paper that might be stuck in the printer’s paper path. Ensure there is no debris or any foreign object blocking the printer’s path.
3. Turn off the Printer and Restart
If the error code still appears after checking and resolving a cartridge or paper jamming problem, turn off the printer and unplug it from the power source. Wait for a few minutes, plug it back in, and turn it on to see if the problem is resolved.
4. Contact Professional Services
If none of the above solutions works, contact a professional technician to check the internal hardware, diagnose the problem, and fix it. Do not try to open the printer on your own as it could cause further damage and void the warranty.
the Canon printer error code 6500 is a hardware problem that could be caused by several factors. It’s essential to understand the cause of the error to fix it promptly and prevent future occurrences. With the solutions highlighted in this article, you can effectively resolve the problem and resume printing.
Common Reasons for Canon Printer Error Code 6500

Canon printers are one of the most commonly used printers in business, homes, and offices. They are well known for their high quality and reliable performance.
However, like all printers, they can experience technical glitches from time to time. One of the most frequent issues that Canon printer users encounter is Error Code 6500.
Error Code 6500 is a hardware error that occurs when the printer’s logic board malfunctions. It can be more challenging to diagnose given its hardware nature, but here are some common reasons why this error code occurs:
Reason 1: Paper Jam
Paper jams are a common issue that goes hand in hand with all printers; Canon printers included. If there is a bit of paper left inside the printer, it can cause Error Code 6500.
When you encounter this issue, check the paper feed path properly, and make sure there is no paper remaining. Ensure that you also check the printer’s rear feed assembly, as any paper bits left there could cause this error as well.
When you are clearing out paper jams, ensure that you turn off the printer to avoid damaging the printer’s mechanical parts and causing additional issues.
Reason 2: Unstable Printer Cartridge
An unstable printer cartridge may also be the reason behind the Canon printer error code 6500. If the printer cartridges are loosie, missing, or not correctly inserted, they can cause the printer to produce this error.
You should check both the color and black cartridges to make sure that they are properly in place. If you find that they are loose, then you should try taking them out and reinserting them carefully. If they are old and have been refilled, they may also cause this issue, and you might need to try using new cartridges.
Additionally, if the cartridges are clogged or the nozzle is blocked, the printer can also produce this error. In such instances, cleaning the cartridges thoroughly should help solve the issue.
Reason 3: Overheating
Most printers overheat when they are in use for extended periods. Overheating can cause the printer’s logic board to overwork, ultimately leading to Error Code 6500. To fix this problem, you need to allow the printer enough time to rest in between printing tasks.
If you’re printing a large amount of work, it is advisable to give the printer a break after every 1000 pages or so. This break will give the machine ample time to cool down, thus preventing the logic board from overheating.
Error code 6500 is an issue that Canon printer users encounter from time to time. However, as we have seen, it is a fixable problem that has simple causes. By following the steps laid out above, you can fix Error Code 6500 and get back to using your printer for all your printing requirements.
How to Fix Canon Printer Error Code 6500?
If you are a frequent user of Canon printers, you may have encountered error code 6500. If this error occurs, do not panic. This error is fixable as long as you follow the appropriate steps. In this article, we will provide you with useful information on how to resolve the Canon printer error code 6500.
The error code 6500 is an internal error of the Canon printer. It is typically caused by a malfunction in the logic board or other internal components. The error code could also be a result of a defective printhead, which is responsible for the printing process.
Here are some steps you can follow to fix Canon printer error code 6500.
Step 1: Turn off Your Printer
The first step in resolving Canon printer error code 6500 is to turn off your printer. Press the power button and hold it for a few seconds until your printer completely shuts down. Also, make sure the power cord is unplugged from the electrical outlet.
Step 2: Check for any Obstructions
After turning off your printer, check for any obstructions that may interfere with the printer’s internal parts. This means removing any paper jams, ink cartridges, or foreign objects such as dust, paper clips, or staples.
Carefully clear any obstacles, taking care not to damage your printer’s internal components. Also, make sure the printhead is clean and free of debris.
Step 3: Reset Your Printer
Resetting your printer can help clear the error code 6500. To do this, press and hold the power button for at least 10 seconds while your printer is turned off, and the power cord is unplugged from the electrical outlet.
Release the power button and plug the power cord back in, turn on your Canon printer, and see if the error code 6500 is still displayed.
If the above steps do not fix the Canon printer error code 6500, it’s best to contact Canon technical support for further assistance. A technical expert will be able to diagnose the problem and offer the best solution.
Canon printer error code 6500 can be quite frustrating, but it is fixable. By following the above steps, you can troubleshoot and solve this error, ensuring your printer returns to its optimal performance. Don’t forget to contact Canon technical support if the error persists or if you require more assistance.
Troubleshooting Canon Printer Error Code 6500
If you are a Canon printer user, you might have faced the error code 6500 on your printer’s display. This error code could be rather frustrating as it indicates a hardware issue with your printer.
If left unchecked, it could cause damage to your printer’s hardware and hamper its performance. Therefore, it is essential to identify the cause of error code 6500 on Canon printers.
In this article, we have listed some of the common causes of Canon printer error code 6500 and how to troubleshoot them. So, let’s get started!
1. Check for Jammed Paper
One of the most common reasons that trigger the error code 6500 is the presence of jammed paper within the printer. When the printer tries to print on a piece of paper that is jammed inside, it might produce this error code.
To resolve this issue, you must check your printer thoroughly to remove any jammed paper pieces that might be present within the printer.
2. Power Cycle your Printer
Sometimes, the error code 6500 on Canon printers could be caused due to a temporary glitch in the printer’s software. In such cases, a simple power cycle could help resolve the issue.
To power cycle your printer, disconnect the printer’s power cord from the power source and wait for at least 30 seconds before plugging it back in. Turn on your printer, and the error code should be gone.
3. Clean Your Printer
If the error code 6500 persists, it might be due to dirty and clogged printer heads. This could affect the smooth flow of ink and cause the printer to display this error code. To resolve this issue, you can follow these steps:
- Turn off your printer and unplug it from the power source.
- Open the printer cover and remove the ink cartridges from the printer.
- Take a soft, lint-free cloth and dampen it with distilled water.
- Clean the printer head and rollers gently with the damp cloth.
- Leave the printer open for some time to let it air dry.
- Insert the ink cartridges and turn on the printer to check if the error code has resolved.
4. Replace Faulty Hardware
If none of the above methods work, it might be due to faulty hardware within the printer. A damaged logic board or power supply could be causing the error code 6500 on your printer.
In such cases, you might have to consider replacing the damaged hardware. It is recommended to get in touch with Canon’s customer support to resolve this issue.
the Canon printer error code 6500 could be caused by various reasons such as jammed paper, power supply issues, and more.
You can follow the above-mentioned troubleshooting methods to resolve the error code 6500 on your Canon printer. However, if the issue persists, it is recommended to seek professional help to avoid further damage to your printer.
Prevention Tips for Canon Printer Error Code 6500
If you’re using a Canon printer and frequently encounter the error code 6500, you’re not alone. This error code can occur due to several reasons, including faulty hardware, outdated drivers, or a paper jam. It’s a frustrating issue that can disrupt your work and make printing impossible.
However, with a little bit of care and attention, you can prevent this error from occurring in the first place. Here are some prevention tips that can help you avoid the Canon printer error code 6500:
1. Proper Maintenance
One of the main causes of the Canon printer error code 6500 is unclean or dusty printer parts. Regular maintenance and cleaning of the printer can help you prevent this issue.
Make sure to clean the printer’s internal parts, including the rollers, print head, and paper tray, at least once a month.
You can use a soft cloth or a can of compressed air to clean the printer. Avoid using sharp tools that can scratch the printer’s surface or cause damage.
2. Use High-Quality Paper
Using low-quality paper can cause jams and malfunctions in the printer, leading to the error code 6500. Always make sure to use high-quality paper that is suitable for your printer.
Check the printer’s manual or website for recommendations on the type and quality of paper to use. Also, avoid using torn or damaged paper that can get stuck in the printer and cause issues.
3. Update Printer Drivers
Outdated printer drivers can cause compatibility issues and lead to error codes like 6500. Make sure to check for any available updates for your printer drivers regularly. You can usually download the latest drivers from Canon’s website or use a driver update software to automatically install updates.
4. Avoid Overheating
Overheating can cause damage to the printer’s internal components and lead to errors like 6500. Make sure to keep your printer in a well-ventilated area and avoid exposing it to direct sunlight or heat sources like radiators. Also, avoid printing too many documents at once, as this can cause the printer to heat up quickly.
5. Check Ink Levels
The error code 6500 can also occur if the printer’s ink levels are low or depleted. Make sure to check the ink levels regularly and replace the cartridges as and when required.
Check the printer’s manual or website for instructions on how to replace the cartridges correctly. Also, avoid using non-genuine ink cartridges that can cause damage to the printer and lead to issues.
By following these prevention tips, you can avoid the Canon printer error code 6500 and enjoy uninterrupted printing.
However, if you still encounter this error, don’t panic. Try to troubleshoot the issue by checking for paper jams, cleaning the printer, or updating the drivers. If the issue persists, contact Canon’s customer support for further assistance.