Are you tired of seeing the 51.10 error message on your HP printer? Don’t fret, you’re not alone. Many HP printer users like you have experienced this frustrating issue.
The error code 51.10 occurs when there is a problem with the paper feed motor. This problem can cause the printer to stop working, which can lead to delays in completing your work.
However, there are some simple steps you can take to solve this issue and get your HP printer up and running again
. In this article, we will explore the possible causes of the 51.10 error message and provide you with solutions to help you solve this problem effectively. So, let’s get started!
Definition: HP Printer 51.10 Error

Are you receiving the HP Printer 51.10 error on your printer display screen? This error is related to the Laser/Scanner Motor Rotation issue.
It occurs when there is an issue with the motor rotation that results in a failed startup process. The error is typically seen on the HP LaserJet printer models such as LaserJet 9050 and LaserJet P3005. A “51.10 error” message is displayed on the printer control panel if the printer detects an error.
The printer’s LED lights also show an error message. If you are experiencing this issue, don’t worry as there is a solution.
The Laser/Scanner Motor Rotation Issue is the cause of the HP Printer 51.10 Error. There are a few common reasons as to why this error occurs.
The main reason is due to the Laser/Scanner Motor wearing out or becoming faulty. Another reason could be due to the printer’s firmware being outdated.
If the firmware is outdated, the printer will not function correctly and will display various error codes including the HP Printer 51.10 Error. Additionally, printer parts like the motor drive may also be damaged or faulty causing the error to appear.
To solve the issue and get your printer back to its working state, you must fix or replace the Laser/Scanner Motor. The first step in resolving the problem is to check the firmware version and update it to the latest one.
If the issue persists, you need to open your printer and inspect the laser/scanner motor. If it is faulty, consider replacing it with a new one.
Cleaning the inside of the printer, especially the printer scanner, can remove any dirt and debris that could be interfering with the motor’s rotation.
If you are not familiar with the printer parts or unsure how to fix the issue, seek professional assistance from a trained technician.
Many printer repair services can diagnose and fix the issue for you. A technician will inspect all the printer parts, as well as the Laser/Scanner Motor, to determine if either is causing the error.
They will then offer a tailored solution to correct the error, and they may also suggest a regular maintenance schedule for your printer to avoid any future issues.
The HP Printer 51.10 Error is not a permanent condition, and it only requires some minor troubleshooting to fix the issue.
Checking the firmware version and repairing or replacing the Laser/Scanner Motor will resolve the issue. If you do not feel comfortable performing the repairs yourself, it is always a good idea to get in touch with a trained technician, who will ensure that your printer continues to operate smoothly and efficiently.
Reasons for HP Printer 51.10 Error

If you are an HP printer user, you may have encountered the 51.10 error code at some point. This error code can cause a lot of frustration, especially if you don’t know what is causing it.
The error code 51.10 usually indicates a problem with the laser beam detection or a malfunctioning laser scanner.
There could also be other underlying factors that cause the error code. Below are some of the reasons why your HP printer may be displaying error code 51.10:
1. Malfunctioning Laser Scanner
The laser scanner is a vital component that projects an image of the page onto the photoconductive drum inside the printer.
The image is then transferred to the paper. If the laser scanner is not functioning correctly, it may lead to issues such as blurred printing, light or dark bands on the printed documents, and even the 51.10 error code.
The laser scanner could be malfunctioning due to various reasons, including dirt, dust, or other foreign particles that block the scanner’s lens. It could also be due to wear and tear or electrical faults. To rectify the error, you may need to replace the laser scanner or clean its lens.
2. Problematic DC Controller
The DC controller is the printer’s central processing unit, responsible for sending instructions to the printer’s various components.
Any malfunctioning in this component may cause problems such as the 51.10 error code. The issue could be due to corrupt firmware, electrical faults, or damaged components.
You can troubleshoot the issue by checking the connections and cables for any damage. You may also need to replace the DC controller board to solve the problem.
Other reasons for the 51.10 error code include issues with the Power Supply Unit, low voltage conditions, or even paper jams.
To resolve such issues, you may need to check the printer’s power supply unit, replace any damaged hardware components, or clear out the paper jams that may be causing the issue.
In conclusion, the HP printer 51.10 error code is usually an indication of malfunctioning hardware components, such as the laser scanner, DC controller, or power supply unit. You may need to troubleshoot and identify the problematic component to be able to solve the issue.
In other cases, the error code could be due to software issues such as corrupt firmware. In such cases, updating the firmware or replacing the firmware module could resolve the issue.
If you are unsure of what is causing the 51.10 error code, you may need to seek professional help to avoid making costly mistakes.
Troubleshooting HP Printer 51.10 Error
HP printers are widely used in homes and offices to print documents and images effortlessly. They are known for their reliability and durability.
However, just like any other electronic device, HP printers can also develop technical glitches. One of the most common problems experienced by HP printer users is 51.10 error.
It occurs due to various reasons including paper jams, faulty sensors, and other hardware issues. Here are some useful tips for troubleshooting HP printer 51.10 error.
1. Check for Paper Jams
One of the most common causes of 51.10 error is paper jams. Make sure to check the paper tray, the rear access door, and the top cover of the printer for any jammed paper.
Gently remove the paper by pulling it in the direction of the paper path. Avoid using any force to prevent tearing of the paper. Once you have removed the jammed paper, close the paper tray and the rear access door before resuming printing.
2. Reset the Printer
Often, performing a simple reset of the HP printer can resolve many errors including 51.10 error. To reset the printer, first, turn it off and unplug the power cord from the electrical outlet.
Wait for a few seconds before plugging it back in and turning the printer on. This will enable the printer to refresh its internal settings and configurations.
3. Replace or Clean the Paper Path Sensors
The paper path sensors are responsible for detecting paper jams and other issues related to paper feeding. They are located in various parts of the printer such as the paper tray, the rear access door, and the fuser area.
If the sensors become dirty or defective, they can trigger 51.10 error. To troubleshoot this issue, try cleaning the sensors with a soft, lint-free cloth.
Avoid using any liquids or solvents as they can damage the sensors. If cleaning does not resolve the problem, consider replacing the sensors with genuine HP parts. This will help ensure the optimal performance and longevity of your printer.
HP printer 51.10 error can be frustrating, but with the right troubleshooting techniques, it can be resolved quickly and efficiently.
Start by checking for paper jams, resetting the printer, and cleaning or replacing the paper path sensors. If the issue persists, consider seeking assistance from a certified HP technician or contacting HP customer support for further assistance.
Resolving HP Printer 51.10 Error: Step by Step Guide
If you’re an HP printer user, there’s a chance you have encountered an error message that reads “51.10 error.” This error is a common issue that can result from several potential causes.
Knowing how to troubleshoot and resolve this error can help you get back to your printing tasks without further delays.
The HP Printer 51.10 error indicates a “beam detect error.” In simpler terms, the printer’s laser scanner is failing to detect the beam, and this is preventing the printer from printing any document.
This error can involve different specific scenarios, such as a problem with the laser/scanner assembly or the DC controller, among others.
Below, we will provide you with a detailed guide on resolving this error using some of the most effective troubleshooting methods.
Step-by-Step Guide on How to Resolve HP Printer 51.10 Error
Step 1: Power Off and Restart the Printer
If you notice the 51.10 error has displayed on your printer, the first thing you need to do is power off your printer completely.
Wait for approximately 30 seconds before turning it back on. This method helps to refresh the printer’s internal components and resolve the error. If the error persists, proceed to the next solution.
Step 2: Reseat the Laser/Scanner Assembly
The laser scanner assembly (LSA) is the primary source of the beam detect error. Reseating the LSA can help resolve this error. Follow these simple steps:
- Turn off the printer, unplug it from the power source, and disconnect all cables from the printer.
- Open the printer’s front cover and remove the toner cartridge.
- Locate the laser scanner assembly (usually on the top-left side of the printer) and carefully unplug the cables attached to it.
- Remove the two screws securing the assembly in place and gently lift it out of the printer body.
- Reinsert the assembly back into the printer and reattach the cables, making sure they are firmly plugged in.
- Reinstall the screws that secure the assembly in place.
- Reinstall the toner cartridge and power on the printer to check if the error message has disappeared.
If the 51.10 error persists, try the next method.
Step 3: Check the Laser Scanning Assembly for Damage
The Laser Scanning Assembly (LSA) may have damage that is causing the 51.10 error to show. Check the LSA for damage and replace it if need be. Use caution and refer to the printer’s user manual for guidance on disassembly to access and examine the LSA.
Step 4: Verify the DC Controller Functionality
The DC Controller is responsible for sending electronic signals to the LSA. If it has malfunctioned or failed, the 51.10 error may display.
First, verify if cables connected to it are seated correctly. If they are, and the printer still displays the error message, you need to replace the DC Controller.
Step 5: Contact HP Support
If you’ve tried all the methods above, and the HP printer 51.10 error persists, it’s time to contact HP support. They can offer you more advanced troubleshooting to explore different methods to resolve the error.
The HP Printer 51.10 error can be frustrating and delay your printing tasks. Still, using the step-by-step guide above can help you quickly troubleshoot and fix the error. Always remember to refer to the user manual and safely manage your printer’s internal components.
How to Avoid HP Printer 51.10 Error in the Future
The HP Printer 51.10 error is an issue that many HP printer users have reported. This error often occurs when there is a problem with the printer’s laser scanner.
If you encounter this error, it can affect your printer’s performance and cause delays in your work. Therefore, it is essential to know how to avoid this error in the future. Here are five tips to help you avoid HP Printer 51.10 error:
1. Regular Maintenance
One of the most effective ways to avoid the HP Printer 51.10 error is by performing regular maintenance. You must clean your printer’s laser scanner and other parts regularly to prevent dust and debris from building up.
This buildup can cause problems with the printer’s performance and lead to errors such as the HP Printer 51.10 error.
You should consult your printer’s user manual to learn how to clean its parts properly. If you’re unsure about how to clean your printer, you can seek professional assistance from HP customer support.
2. Use Genuine HP Printer Parts
Using genuine HP printer parts is another way to avoid the HP Printer 51.10 error. It is essential to use authentic and original printer parts when repairing or replacing any component of your printer.
Many printer users may opt for cheaper parts that aren’t specifically designed for the printer, which can cause more issues.
You may save money initially when choosing cheaper components, but it can cost you more in the long run due to potential damage to your printer’s other parts.
3. Be Careful When Handling Your Printer
Another way to prevent the HP Printer 51.10 error is to handle your printer carefully. When moving your printer from one place to another, you should do it with care and avoid shaking it vigorously.
The printer’s internal parts are sensitive and delicate, so any rough handling can cause internal damage, leading to the HP Printer 51.10 error.
You should also be careful when inserting paper into the printer. Avoid inserting damaged, crumpled, or torn paper, which can get stuck inside your printer and cause damage.
4. Keep Your Printer in a Dry and Clean Place
One of the most common causes of HP Printer 51.10 error is moisture and dust accumulation. Therefore, it’s important to keep your printer in a dry and dust-free environment.
You can protect your printer by placing it in a clean and well-ventilated room. Ensure that the printer’s paper stock and consumable supplies are kept in an airtight container to prevent moisture buildup.
5. Keep Your Printer Up To Date
Finally, you should keep your printer up to date with the latest software updates and firmware releases. This helps ensure that any known issues or bugs with your printer are fixed.
Most manufacturers release software updates and firmware patches regularly. You can check for updates by visiting the manufacturer’s website and looking for the printer’s driver and software updates section.
By following these five tips, you can prevent the HP Printer 51.10 error from occurring in the future. Prevention is always better than cure, so it’s essential to maintain your printer correctly and handle it with care.